Website Terms of Use

Last updated: December 2nd, 2025

1. Acceptance of Terms

Welcome to ActiveXchange (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your use of our website www.ActiveXchange.com (the “Website”) and access to information about our ActiveXchange data intelligence platform.
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Description of Service

ActiveXchange securely unlocks the value of data on behalf of a network of 1,000+ organisations to collectively achieve commercial and social returns from more active communities.

Our Website serves as an informational resource about our data intelligence platform and modules. Please note that:

  • Access to our platform and services requires a separate agreement
  • Financial transactions are handled offline, not through this Website
  • This Website is for informational and marketing purposes

3. Eligibility

You must be at least 18 years old to use our Website. By using our Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Acceptable Use

You agree to use our Website only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Website in any way that violates applicable laws or regulations
  • Transmit or distribute harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems or networks
  • Use automated systems (bots, scrapers) to access our Website without permission
  • Interfere with or disrupt our Website’s functionality
  • Collect personal information about other users without consent
  • Use our Website to distribute spam, malware, or other harmful content
  • Infringe on intellectual property rights of ActiveXchange or third parties
  • Impersonate any person or entity or misrepresent your affiliation

5. Intellectual Property Rights

Our Content

The Website and its content, including but not limited to text, graphics, logos, images, software, and design, are owned by ActiveXchange or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Your Content

When you provide content to us (such as testimonials, feedback, or contact information), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content for business purposes.

Restrictions

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our trademarks, logos, or brand names without authorization
  • Create derivative works based on our content
  • Remove or alter copyright notices or other proprietary markings

     

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website, you consent to our Privacy Policy.

7. User-Generated Content

Testimonials
We may feature user testimonials on our Website. By providing a testimonial, you:

  • Grant us permission to use your testimonial and any personal information included
  • Represent that your testimonial is truthful and accurate
  • Agree that we may edit your testimonial for length or clarity
 

Contact and Feedback
When you contact us or provide feedback, you agree that we may use your communications to improve our services and respond to your inquiries.

8. Third-Party Services

Our Website may contain links to third-party websites or services. We are not responsible for:

  • The content or practices of third-party websites
  • The privacy policies of third-party services
  • Any damages resulting from your use of third-party services

9. Disclaimers

Website Provided “As Is”

Our Website is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding:

  • The accuracy, reliability, or completeness of Website content
  • The availability or uninterrupted operation of our Website
  • The security of data transmission over the Internet
 

No Professional Advice

Content on our Website is for informational purposes only and does not constitute professional advice. You should consult with qualified professionals before making business decisions based on our content.

10. Limitation of Liability

To the fullest extent permitted by law, ActiveXchange shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, data, or business opportunities
  • Any damages resulting from your use of our Website
  • Any damages exceeding the amount paid by you to us (if any) in the 12 months preceding the claim

11. Indemnification

You agree to indemnify and hold harmless ActiveXchange, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our Website
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Any content you submit to us

12. Termination

We may terminate or suspend your access to our Website at any time, with or without cause or notice. Upon termination, your right to use our Website ceases immediately.

13. Geographic Scope

ActiveXchange operates globally with offices in Australia, the UK, and Canada. These Terms are governed by the laws of the jurisdiction where you are located when accessing our Website, or where our services are primarily delivered to you.

14. Governing Law and Jurisdiction

For Australian Users:
These Terms are governed by Australian law, and disputes will be resolved in Australian courts.

For UK Users:
These Terms are governed by English law, and disputes will be resolved in English courts.

For Canadian Users:
These Terms are governed by Canadian law, and disputes will be resolved in Canadian courts.

For Other Users:
These Terms are governed by the laws of the jurisdiction most closely connected to your use of our services.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting updated Terms on our Website
  • Updating the “Last Updated” date
  • Sending email notifications for significant changes (when email addresses are available)

Your continued use of our Website after changes constitute acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ActiveXchange regarding your use of our Website.

18. Contact Information

ActiveXchange Ltd (Group Company)
England and Wales Registration: 12712896
intelligence@ActiveXchange.co.uk

ActiveXchange Pty Ltd (APAC Operations)
Australia Registration: 92 627 386 127
intelligence@ActiveXchange.org

ActiveXchange Ltd (North American Operations)
Canada Corporation Number: 1270188-0
intelligence@ActiveXchange.ca

Chris Patterson

Group Chief Product Officer & General Manager, North America

Chris joins ActiveXchange with 15+ years of professional experience in operations, business intelligence, and product-oriented roles. He has delivered tech-based products, digitalisation strategy and leadership in large enterprise (regulated/ government environments) and innovative and entrepreneurial small to medium businesses.

Chris holds a B.Sc – Engineering from Queen’s University, Kingston, ON, Canada and an MBA from the Smith School of Business at Queen’s. Chris is a lifelong athlete, professional coach (alpine skiing & sailing), and volunteer club/ advisory board member.

Alex Burrows

Group Chief Product Officer & General Manager, North America

Alex has 15 years experience across the UK, Europe, Australia and NZ of leading award-winning teams that have successfully re-defined how the sport, leisure and fitness sector uses data and plans investment into community programs and infrastructure.

This is underpinned by the development and application of innovative market and business intelligence platforms that have been used by multiple governments, 100+ sport governing bodies, 3,000+ facilities, and influenced how over 30 million people are active today.

Richard Boyle

Group Chief Operations Officer & General Manager, Asia Pacific

Richard has a senior operations executive background focused on problem solving, building successful teams and promoting healthy culture within organisations. He has worked for a number of global organisations, with hands-on experience opening international offices on the ground and remotely. He played a key role in the growth experienced by Ai-Media, navigating its expansion into global markets and spearheading its journey to an ASX listing.

Being a father of two and having type-1 diabetes, Richard knows how important movement and health are and is excited to bring his skill set and experience to ActiveXchange.

Ben Jones

General Manager, UK & Europe

Prior to joining ActiveXchange, Ben was CEO of Active Norfolk for 9 years. Ben’s an innovative and intuitive leader with a successful background in the achievement of organisational transformation, growth and high-performance. He has a deep understanding of public, private and VCSE sector priorities, and the opportunities related to data driven collaboration.

Ben leads the day to day operations at ActiveXchange, while driving success from our key partnerships, which often transcend sectors.

Matthew Hook

Group Chief Financial Officer

Matthew is a strategic and commercially focused finance executive focused on corporate strategy, developing commercial growth and operational awareness, driving transformation, outsourcing and enhancing internal controls, cash management and financial planning.

He specialises in management information, cash management, business intelligence, change management, financial planning & analysis, strategy, procurement, business development, controls and systems design & implementation.

Charles Marsh

Head of Partnerships & Market Expansion, North America

Charles is a seasoned business leader with extensive experience driving market growth for high-tech software companies on a regional and global scale. He has played a key role in launching data and AI-focused software products, across multiple industries and scaling startups to successful exits. His leadership approach is rooted in strategic vision, resilience, and a dedication to empowering others to succeed.

Charles is a sports enthusiast (with a bias toward rugby!), deeply committed to giving back through mentorship, coaching for youth sports and has raised significant funds for charitable causes through marathon running & community initiatives.

Andy Thwaite

Head of Commercial & Brand Engagement, North America

Andy is a commercial executive who has spent two decades in the business of sports technology, working for leading sports marketing agencies (IMG, WPP), media companies (Turner Sports) and rights holders (PBR).

Andy has a track record of bringing digital marketing innovation to sports, including the use of ad-tech to enable sports audience data to be commercialized through sponsorship and advertising.

As an ex-player and now parent and coach, Andy has a deep passion for community sports.

Grant Wright

Lead Software Engineer

Grant is a Software Engineer with 10+ years of experience building scalable, event-driven systems on Azure and .NET. He leads platform modernization by empowering teams and driving strategic impact, always balancing technical excellence with maintainable, future-ready solutions.

Grant is known for bringing clarity to complexity and fostering engineering practices that scale.

Ries Brink

SQL Developer

Ries brings to the team the unique background of having a Diploma in Sports and Exercise Technology and 10+ years of experience in both software and database development.

Ries has a passion for both sport and data and hopes to combine the two to help ActiveXchange to improve people’s health and wellbeing.

Joshua Wilkinson

full stack developer

Josh is a full stack developer bringing experience from multiple industries and technologies to create modern, performant software. He has a keen eye for detail, and is passionate about building applications that are intuitive.

In his spare time he can often be found working on personal software projects to keep his skills sharp, playing guitar, or trying out new board games with friends.

Sara Ebrahimi

Senior Data Science Analyst

Sara is experienced in analysing data and developing predictive models using a variety of Machine Learning and Artificial Intelligence techniques. She recently received her master’s degree in construction engineering and management from the University of Alberta.

Sara’s expertise in using Data Visualization to translate data into valuable insights and embedding these into business processes supports a range of ActiveXchange data intelligence partners.

Michael Clinton

Customer Success Manager, Asia Pacific

Michael has a strong background in the sport and health sectors, completing his Sports and Exercise Science Degree in the United Kingdom.

Originally on the frontlines for health and leisure operators across the UK and Australia, Michael has over 5 years of experience shaping individuals’ health and wellness and has forged a deep connection in linking people to higher levels of activity. Michael’s passion to provide a flawless customer experience ensures our clients receive the best value from their product.

Sydney Dechamplain

Account Manager - Client Success

Sydney joins ActiveXchange with 7+ years of experience working in Aquatics Leadership and Recreation Planning (including for Strathcona County), bringing a wealth of frontline experience to our clients.

Sydney holds a BA in Sociology and Psychology and is an advocate for the importance of universal access to sports, recreation and leisure. Her background as a competitive dancer has instilled in her a passion for physical activity and its transformative powers. Using data driven decision making, Sydney helps clients achieve their goals.

Stephanie Ang

Sales & Customer Success Support

With Stephanie’s data expertise and passion for helping the community become more active, she supports the ActiveXchange team to build strong client relations and undertake data processing and analytical modelling.

Monique Stewart

Marketing Executive​

Monique has 10 years of marketing & communications experience, with the majority of her career spent in the sports licensing and merchandise industry. She has worked closely with many of the major Australian sporting codes and teams, including the NRL, Football Australia and Cricket Australia, as well as international brands such as ’47 and Nitro Circus.

Monique shares the team’s passion for sport & physical activity, and can usually be found at a netball court in her spare time.

Justine Drake

Finance & Administration Officer

Justine is a strong administrative professional with a Graduate Certificate in Management (Professional Practice) focused in Business Administration and Management, General from Charles Sturt University. 

She is an experienced Office Manager, skilled in trust accounting, administration, accounts payable, management and customer service.

Simon Haire

Advisor - Sport & Government

With over 20 years experience in the sport and leisure industry, Simon has developed a vast range of expertise. He has frequently demonstrated strategic leadership through an ability to identify opportunities and cases for change.

 Over the past 4 years, he has managed a range of project engagements as a strategic consultant. This has included working with local government, state government and state sporting organisations on analysis, strategy and implementation of sport and community infrastructure initiatives.

Alexandra Ash

Chair - Asia pacific

Alexandra is CEO of YMCA Australia and President of Royal Life Saving Society Australia. She’s also been CEO of Gymnastics Australia and Executive Manager of YMCA Victoria for Recreation. Therefore Alex brings a wealth of c-suite leadership expertise across community sport and recreation.

John Oxley

Chair - UK & Europe

John is an influential leader across the UK’s recreation and activity sector. He’s currently CEO of Life Leisure (leisure operator in Stockport) and previous COO of Places Leisure, managing over 100 facilities.

He has developed and delivered CIMSPA-endorsed transformational leadership programmes, and is passionate about physical activity, sport and wellbeing.

Mike Roma

Chair - North america

Mike has an MBA from the University of Alberta specializing in Leisure and Sport Management and has held numerous leadership positions in the recreation and parks sector over the past 20 years.

Mike is a past President of the Alberta Recreation and Parks Association and the Canadian Parks and Recreation Association. 

Darryl Baker

sernior developer

With a software development career spanning nearly three decades, Darryl started his software development path with kitchen design CAD software in C++ in 1996, before moving into embedded systems for ATMs, encryption devices, and large-scale document processing. He later worked on high-reliability, low-latency financial data systems in London, and transitioned into .NET, earning Microsoft certification along the way. 

His experience spans SaaS modernisation, mobile development, and cloud migration, recently helping move services to Azure. 

With expertise in multi-threaded, embedded systems and mobile apps, he enjoys solving complex problems, and occasionally fixing electronics when he’s not doing that in code. Darryl’s social life included being a DJ and being the singer and keyboard player in a Ska band at the end of the 90s.

Karim Tadros

Account manager

Karim joins ActiveXchange with a strong foundation in data analytics, sport performance, and mentorship, bringing a unique blend of technical expertise and frontline sporting experience to clients.

He holds a Master’s in Data Science and a Bachelor’s in Economics and Mathematics, equipping him with advanced data science skills. As a professional basketball player competing at a high level, he has developed a deep understanding of performance, teamwork, and the role data plays in driving improvement.

Passionate about making a meaningful impact, Karim combines analytical thinking with front line real-world experience in teaching, coaching and mentoring. He is a strong advocate for the power of sport to develop individuals and communities, and uses data-driven insights to help organisations make informed, impactful decisions.